I have children who are active in sports, so it allows me to be there when they need me. Teams include: Client Results. We've been partnering with Liveops since 2010 for all our inbound needs. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. Earning potential. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Okta updates a user's attributes in the app when the app is assigned. National and Local Networks, 401(k) (Traditional and Roth) Community. Conducting inbound/outbound customer service calls. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . You can also manage cookies in your browser settings. Copyright 2023 Liveops, Inc. All rights reserved. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. We use cookies to improve your experience on our website. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Support. Learn how. Username / Email. Sign an Independent Contractor Agreement. Compensation . They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. transparency. You are using an unsupported browser. You are using an unsupported browser. Okta Browser Plugin; Okta Agents. Tuition Reimbursement. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. best www.shiftboard.com. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Returns the exact phrase match within quotes. This means you can choose when, where, and how often to work! To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. The agent community sits at the core, and we dont take this lightly. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. The background check requires a $24.99 processing fee paid directly to our vendor. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Secure your consumer and SaaS apps, while creating optimized digital experiences. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. They want right-time. Our scalable platform lets agents define their availability. I love the flexibility. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. We've been partnering with Liveops since 2010 for all our inbound needs. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. We would like to show you a description here but the site won't allow us. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Join Liveops Nation and experience the freedom and autonomy of being self-employed! When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Its why weve led the industry in virtual flex agent services for more than 20 years. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Managing multiple systems, programs, and screens simultaneously. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Find Out How & Apply . At Liveops, we believe in improving people's lives no matter where, when, or how they work. The background/credit check requires a $45 processing fee paid directly to our vendor. Actual earnings may vary depending on client opportunity and support required. Sign an Independent Contractor Agreement. Or, sign in using: Login using Okta. Link Okta groups to existing groups in the application. Forgot password? Thats what were there for. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Virtual. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . You are your own boss and set your own hours so there is a great work/life balance. I use the money to take my grandchildren shopping or on day trips. To find out more, read our Privacy Policy and Cookie Policy. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. I trust them and look forward to a deeper partnership in the future. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? FLEXIBILITY AT SCALE. No matter what industry, use case, or level of support you need, weve got you covered. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Website. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Please update your browser to the latest version on or before July 31, 2020. Contact UsBecome an Agent. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. It's why we've led the industry in virtual, flexible agent services for more than 20 years. Without a doubt, they are the most organized company weve ever worked with. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Without a doubt, they are the most organized company we have ever worked with. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Want to become a Liveops agent? Post in the comments section of this video.Thank you for 2,360 subscribers! Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Relationships are built on a strong foundation of trust and Liveops exists to improve people's lives. Support. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. See Capabilities for more details. Its not easy to find a flexible team of experienced agents who understand your brand. Sign an Independent Contractor Agreement. Log-in to the worlds easiest to use Learning Management System VirtualFlex solves for that. . By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Were here to improve peoples lives. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. If not, reach through the comment section. View our background and credit check requirements here. . Liveops regularly hosts well-attended, agent-focused events. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. View our background and credit check requirements here. Liveops Job Board. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. This app integration supports Single Sign-On. LiveOps Inc. - Liveops The modern contact center. Autonomy. Efficient. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. We work in service of our Agents, Clients, and Employees. Sign an Independent Contractor Agreement. Copyright 2023 Liveops, Inc. All rights reserved. Talent deserves opportunity. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. Quickly assessing customer needs and providing sound solutions. !#liveops #seoulbox #onlineincome Please review the Liveops basic technology requirements by clicking here. You can also manage cookies in your browser settings. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. GM Regional Customer Care Operations, major utility. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Their consistency, professionalism and customer service are unparalleled in the industry. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Click here for technical info. Copyright 2023 Okta. To accept cookies continue browsing as normal. Public Relations e-mail (press@liveops.com) Locations. The VirtualFlex platform delivers the right agent at the right time, with the right results. I love the freedom element. Keep in mind, the more you service, the higher your earning potential! We create better outcomes by seeking out and integrating diverse perspectives. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Universal Login. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. 7,827 Followers. 2-4 weeksMost training is 2-4 weeks. My only issues with liveops is the pay amount and the delay in receiving my pay. I like to help people. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Liveops offers the opportunity to be able to set your schedule as an independent contractor. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. The background/credit check requires a $45 processing fee paid directly to our vendor. Its why weve led the industry in virtual, flexible agent services for more than 20 years. The best agents arent looking for part-time. Push either the users Okta password or a randomly generated password to the app. Dont let the next surprise get in the way of delivering a great customer experience. Job Work/Life Balance. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Forgot your password? With Liveops Nation behind you, the. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Documenting details of calls and customer interactions. Connect and protect your employees, contractors, and business partners with Identity-powered security. To find out more, read our Privacy Policy and Cookie Policy. We use cookies to improve your experience on our website. Liveops mobilizes reliable, brand-certified agents. Copyright 2023 Liveops, Inc. All rights reserved. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Support. If you love helping improve peoples lives we want you to work with us. Attack Protection. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Agent Login. Pay, Vacation time, You get to work from home. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Answer. Add this integration to enable authentication and provisioning capabilities. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. option Add a new device appears in Duo Mobile settings. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. To accept cookies continue browsing as normal. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Learn more about us at www.liveops.com. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. You can also manage cookies in your browser settings. Freedom. Save my name, email, and website in this browser for the next time I comment. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. View our background and credit check requirements here. To accept cookies continue browsing as normal. Copyright 2023 Liveops, Inc. All rights reserved. Support. Password. We encourage ideas from everywhere. You can also manage cookies in your browser settings. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. In healthcare, engagement and patient connection are paramount. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Flexibility. Liveops Okta. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. At WebCE, we are passionate about delivering exceptional professional development solutions. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. We use cookies to improve your experience on our website. https://www.liveops.com . Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Healthcare and Medicare enrollment can be complex. We didnt just evolve the remote contact center model, we revolutionized it. Liveops exists to improve people's lives, and . Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. LiveOps will not sell or share your information with third parties for marketing purposes. To accept cookies continue browsing as normal. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth.